number:2

workplace:Nanjing

Area:Quality Control Dept.

Published:2014-02-21

Job Discription:

1. Answering customer inquiries; by phone, mail or on site to help customers diagnose and solve  technical problems;  providing technical training;

2. Familiar with the company products and their applications; conducting product test and analysis, as well as  troubleshooting;

3. Compling technical support and training materials;

4. Communication with the sales team, maintaining a good relationship between the client and the company, improving customer satisfaction.

Job Requirements:

1. College or above degree, over 1 year working experienceas customer service engineer, from engineering background;

2. Acceptable to dispatch or business travel, experience in the water treatment industry is preferred